These are general hotel rules and they can vary depending on the room type. Please check the room description
|Reservation cancellation||Guest can cancel the reservation up to 2 days in advance. Guests will be charged the first night if you cancel within 2 days prior to arrival.|
|Extra guests in a room||Children of any age are welcomed. All children under 2 years old stay free .When all children under 12 years old on extra beds are charged RUB 500 per night. If children is older or adults in extra beds are charged RUB 1000 per night.The maximum number of extra beds in a room is 1.|
|Accepted credit cards||Visa, Euro/Mastercard, Maestro|
|According to the rules of the hotel reservation must be made on the credit card. Card must be presented upon check-in.||At check-in must present a valid ID with photo and credit card. Please note that all special requests cannot be guaranteed and may incur additional charges.|
|Security measures taken during a pandemic Covid19||For the hotel "Obuhoff" the most important is the health of our guests, employees and business partners. Therefore, we constantly observe and monitor changes in recommendations and instructions of the authorities and of health, to continue to provide a high level of service while ensuring the safety of our guests and employees in accordance with the requirements set by the authorities. To intensive measures taken by us to combat Covid 19 are: * Increase the frequency of cleaning and disinfection of premises * Regular disinfection of frequently contact surfaces: door handles, light switches, handrails, Elevator * The presence in the reception area of the dispenser with antiseptic * Disinfection of all room keys * Employees wearing PPE (masks, gloves) * Daily thermometry employees * Payment can be done Bank transfer or remotely on the hotel website * Available contactless check-out guest. The situation with the virus is constantly changing. With the emergence of additional information we continue to monitor developments and make appropriate adjustments in our policies. During a pandemic we do not charge a penalty for cancellation!|
The booking process is absolutely safe. All personal information is encrypted and processed in a secure manner. Personal information will only be used for booking purposes.